Privacy Policy for Kate's Flower Farm
Effective Date: July 31st, 2024

1. OVERVIEW

This privacy policy ("Policy") applies to Kate's Flower Farm, located at 29211 Geraldine Court, Farmington Hills, Michigan 48336. We strive to deliver outstanding products and services and value our customers' business and loyalty. We recognize that privacy is an important issue and developed this Policy to explain our practices regarding the personal information we collect from you or about you on this website, through written or verbal communications, when you purchase our products, or from other sources.

By accessing or using our website ("Site") or submitting information to us, you understand and consent to our collection and use of your personal information as described herein.

2. PERSONAL INFORMATION WE COLLECT
We collect personal information at every touchpoint or consumer interaction. This personal information may include:

• Contact Information: Name, postal address, email address, phone number

• Payment Information: Credit and debit card numbers

• Demographic Information: Age, gender, preferences

• Transaction Information: Purchase history, products considered

• Technical Information: IP address, cookie ID, browser type, device ID, geolocation

We also collect information related to your interactions with us, including customer service communications and website browsing behavior.

3. PERSONAL INFORMATION FROM OTHER SOURCES
We may collect personal information about you from other sources, such as publicly accessible databases, marketing partners, and social media platforms.

4. PURPOSES FOR WHICH WE COLLECT PERSONAL INFORMATION
We collect your personal information to:

• Process and fulfill your orders

• Provide customer service

• Send marketing and promotional communications

• Improve our website and personalize your experience

• Detect and prevent fraud

5. LIMITED USE
We will only use your personal information for the purposes for which we collected it, unless we reasonably determine we need to use it for another reason compatible with the original purpose.

6. HOW WE SHARE PERSONAL INFORMATION
We may share your personal information with:

• Service Providers: To assist us with services such as payment processing and order fulfillment

• Compliance with Laws: To comply with legal obligations and protect our rights

• Business Transfers: In connection with business transactions like mergers or acquisitions

7. COOKIES AND OTHER TRACKING TECHNOLOGIES
We use cookies and similar tracking technologies to collect information about your browsing activities. You can disable cookies through your web browser, but this may impact the usability of the Site.

8. YOUR CHOICES
You have the following choices regarding your personal information:

• Access or Correct Your Information: Contact us to access or correct your personal information.

• Delete Your Information: Request deletion of your personal information, subject to legal obligations.

• Opt-Out of Marketing Communications: Unsubscribe from marketing emails using the link provided in each email or contact us directly.

9. INTERNATIONAL TRANSFERS OF INFORMATION
Your personal information may be processed in countries with different data protection laws. By submitting your personal information, you agree to this transfer, storage, and processing.

10. INFORMATION SECURITY
We take reasonable measures to protect your personal information from unauthorized access and use. However, no method of transmission over the Internet is 100% secure.

11. DATA RETENTION
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected and to comply with legal requirements.

12. THIRD-PARTY LINKS
Our Site may contain links to other websites. We are not responsible for the privacy practices or content of these third-party sites.

13. CHANGES TO THIS PRIVACY POLICY
We may update this Policy from time to time. When we do, we will post the new Policy on our Site. Continued use of our Site following the posting of changes constitutes your acceptance of such changes.

 
14. CONTACT US
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Kate's Flower Farm
29211 Geraldine Court
Farmington Hills, Michigan 48336
Email: katesflowerfarm@gmail.com
Phone: 904-556-2795